11^th November, an originally ordinary day, finally achieves the sales miracle which creates 35.018 billion RMB turnovers a day, because of the Tmall.com platform and thousands enthusiastic, vibrant, dedicated young people such as the e-commerce team of Ocean Family.

   Ocean Family’s flagship store at Tmall.com also creates the miracle during the Double 11 Day: the turnover exceeds 0.31 million RMB, totally delivering 8507 pieces of goods; the sales of salmon specially reaches 2195 pieces, ranking No.1 within all Tmall.com stores during the activity; the sales of cold water shrimp and Argentina red shrimp also stands out from thousands of competitors, ranking No.2 within the ranking list of sales of shrimp during the activity.

   Ocean Family officially launched its flagship store at Tmall.com from October 2011. After 2 years efforts, our online store has wined many fans across the country, especially at the area of Yangtze River Delta. While more and more enterprises and individuals participate in the e-commerce, the competition among e-commerce enterprises is becoming tougher and customers’ requirements for products’ usage value and added-value (service) are also getting higher.

   Mr. Luguangqiu, the chairman of Wanxiang Group, once said: opportunities and risks coexist. Young people from Ocean Family’s e-commerce team not only pursue the better design of the decoration of stores and posters, which is more elegant and convenient for customers to use, but also make the reserve plan in advance, communicate with the logistics firms, ensuring that customers will smoothly receive goods in time after they order Ocean Family’s products, and timely confirm the delivery situation with customers before the goods are delivered and after the goods are received, guaranteeing that customers will not only receive high-quality products from Ocean Family, but also recognize Ocean Family’s service from their hearts.

   People’s hearts are linked: Ocean Family not only ensures the quality of products, but also keeps the awareness to strengthen the service for customers in the heart and truly realizes it; customers also bear Ocean Family in mind, achieving the win-win result. Maybe this is one of the reasons that Ocean Family wins the success during the Double 11 Day!